TurboTax is unable to issue IP PINs and you won’t find them on your tax paperwork. You can only get IP PINs from the IRS.

How do I get rid of IP PIN?

To get an IP PIN that is lost, forgotten, or never arrived in a CP01A Notice, use the IP PIN request portal at IRS.gov. If you can’t access your IP PIN online, call (800) 908-4490 for help getting your IP PIN reissued.

Can I cancel my IP PIN?

Important: You currently cannot “opt-out” once you get an IP PIN. You must use an IP PIN to confirm your identity on all federal tax returns you file this year and in subsequent tax years. If you e-file your return and your IP PIN is missing or incorrect, the IRS will reject your tax return.

What does an IP pin do for the IRS?

The IP PIN is known only to you and the IRS and helps us verify your identity when you file your electronic or paper tax return.

How can I retrieve my tax return without my IP pin?

You’ll need to complete and mail a paper tax return without your IP PIN. We’ll review your return to confirm it’s yours, but this may delay any refund you’re due. Existing IP PIN users seeking to retrieve their numbers should not use the new application process, i.e. Form 15227, for those taxpayers voluntarily opting into the program.

Why is IRS temporarily suspending identity protection pin?

As part of its ongoing security review, the Internal Revenue Service temporarily suspended the Identity Protection PIN tool on IRS.gov. The IRS is conducting a further review of the application that allows taxpayers to retrieve their IP PINs online and is looking at further strengthening the security features on the tool.

How many IRS pins have been lost or forgotten?

Taxpayers received 2.7 million IP PINs by mail for the current filing season. About 5 percent of those — approximately 130,000 — used the online tool to try retrieving a lost or forgotten IP PIN.