If the bank teller has any questions, he or she may call the toll-free Customer Service Department number on the back of your card. 6.13 Can I get cash when I need it with my Direct Express® card? Yes. You can get cash at any ATM location that displays the MasterCard® acceptance mark.

Why did I receive a Direct Express card in the mail?

A Direct Express card may have been mailed to you because you do not have a bank account for your monthly benefits to be deposited into. You should call your local Social Security office to find out more details if you have received a Direct Express card.

Can you use a direct Express debit card on social security?

You’re eligible for the card if you receive Social Security or Supplemental Security Income benefits. Because it’s a prepaid debit card, you can only use your Direct Express social security debit card if you have funds on your account. Once you’ve spent or withdrawn your entire account balance,…

How to sign up for the direct express card?

To sign up for the Direct Express ® card, please contact our enrollment center between the hours of 8:00 AM CST to 6:00 PM CST Monday through Friday. Card Enrollment Center 1-800-333-1795.

Where can I get a social security debit card?

contacting your bank, credit union or savings and loan association, or calling Social Security toll-free at 1-800-772-1213 (TTY 1-800-325-0778), or Consider the Direct Express® debit card as another viable option. The Direct Express® card is a debit card you can use to access your benefits.

Do you need a bank account for SSI direct deposit?

If you already receive Social Security or SSI benefits and you have a bank account, you can sign up for Direct Deposit by: Consider the Direct Express® debit card as another viable option. The Direct Express® card is a debit card you can use to access your benefits. And you don’t need a bank account.