Anyone can submit a question – whether you use TurboTax or not. Simply submit a question online, and you’ll receive a personal call back at a time you request from a tax expert.

What if I messed up my taxes on TurboTax?

If you are correcting an error on your original tax return, you will need a blank copy of that particular form from the same year. This will allow you to recalculate your tax and to see which numbers on the original tax return will change as a result of the amendment.

How do I speak to a person at TurboTax?

You can call TurboTax at 800-446-8848 and schedule a callback from us if no one is available immediately.

How often are taxes audited?

Generally, the IRS can include returns filed within the last three years in an audit. If we identify a substantial error, we may add additional years. We usually don’t go back more than the last six years. The IRS tries to audit tax returns as soon as possible after they are filed.

What are the most common questions about TurboTax?

To help make the filing process as easy as possible, TurboTax has answered the most commonly asked tax questions for this tax season. Who Can I Claim as a Dependent?

Is it free to do a tax return with TurboTax?

For most customers, we recommend TurboTax Online. Pricing for our online products starts with Free Edition, for simple tax returns, and goes up based on your needs and the complexity of your income tax return. If you live in a state that requires you to prepare a state tax return, we can help.

Where can I get answers to my tax questions?

Get personalized, one-on-one expert answers to your toughest tax questions, if you need it, by phone* from our credentialed CPAs and EAs. (Fees may apply.) You can also visit TurboTax AnswerXchange™ 24/7 for answers from TurboTax experts and other contributors, if you have questions about taxes or the new healthcare law.

Where is my tax information stored on TurboTax?

You’ll be able work on your taxes, even if you’re not connected to the Internet. Your information will be stored on your hard drive. TurboTax CD/Download includes the tax preparation fee for one state (state tax prep is an additional cost with TurboTax Basic and Business).