You can access Seller Help by entering into your desktop browser. Or you can find Seller Help by going to “Help & Contact” at the top of any eBay page and clicking the “Try it now” link on the Seller Help banner.

How do I ask a question on eBay?

How to Ask Questions of eBay Sellers

1. Scroll all the way to the bottom of the description to the Questions and answers about this item box and click the Ask a Question link.
2. Select a topic from the list that most closely matches your query.
3. Click Continue to get an eBay message form.

How do I send an email to eBay?

Back at the Help portal, choose which topic your issue falls under and then select the email eBay directly option. They generally respond within 24 hours. You can also do a one-on-one live chat with a customer-support agent, though there may be wait times just like the phone.

How can I contact an eBay member?

Here’s how it works:

1. Click the user ID of the member you want to email.
2. On the member’s My World page, click Contact member.
3. A dialog box will appear.
4. Click Continue.
5. On the Find Answers page, choose the topic that best fits your question and look for your question in any Q&A that appears.

Can you ask seller questions on eBay?

You can ask an eBay seller a question if it isn’t answered in the item description or in the pictures provided. To ask a seller a question, click the Ask a Question link in the Seller Info box. You’ll be taken to a page that has links to common questions.

How do I get my money back from eBay?

Go to your My eBay Purchase history, and in the drop-down menu next to the item in question, choose Return or Item not received (within 30 days of delivery). Verify that this is the item in question. Click Resolve a Problem. Answer the questions on the resulting page and you’ll get a link to report your case.

How to contact eBay customer support for questions?

Find answers to your buying, selling and account questions, or contact us for more help. eBay Customer Support 599026136240 52c37fa3-b494-491f-8adf-ca6896123910:179c7143cbc 19997

What does eBay do to help its sellers?

The moderator replied, “We will continue to strive towards supporting our sellers and giving them an opportunity to compete on an equal playing field, and also work towards improving the shipping options and tools available to our Community to remain competitive in an ever changing market.”

How long does it take to get a response from eBay?

The wait for this number is typically around seven minutes, according to GetHuman. For technical support, eBay has on-line technical support, and a response is typically received within 24 hours. For online customer or technical support, eBay users can contact the online Helpdesk.

Is the live chat system still on eBay?

Live chat: Gone is eBay’s live chat system launched with prominent placement on every eBay page. However, links to it were buried in help pages, and now, officially, eBay’s live chat is defunct.