General contact information Please call 1-800-937-8997 or 611 from your T‑Mobile phone. You may also write to T‑Mobile Customer Relations, P.O. Box 37380, Albuquerque, NM 87176-7380 or send an email via our website at

Does T-Mobile have an email address?

With your T-Mobile cellular phone service, you are provided an email account. The email address is your 10-digit cell phone number followed by “@tmobile.net.” Usually, emails sent to your T-Mobile address come through your cell phone in the format of a text message.

How do I contact T-Mobile customers?

How to contact your Team of Experts:

1. Call us. Simply dial 611 from your T-Mobile phone or use the T-Mobile app to give us a call.
2. Message us. Send a message to your Team of Experts in the T-Mobile app, My T-Mobile, or Apple Business Chat.
3. We’ll call you.

How do I file a complaint against T-Mobile?

T-Mobile US complaints contacts

1. Visit Customer Care Contact Information.
2. Call Headquarters on (425) 378-4000.
3. Tweet T-Mobile US Customer Care.
4. Tweet T-Mobile US.
5. Follow T-Mobile US.
6. Follow T-Mobile US.

Does Tmobile have a live chat?

Contacting T-Mobile While T-Mobile does offer live chat as a way to get help, they also have a phone number. The best phone number for T-Mobile is their 800-937-8997 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it.

What are T-Mobile’s customer service hours?

We’ll call you. Please enter your information below and a T-Mobile® Business Expert will contact you, typically within an hour during normal business hours: 5:30am – 5:00pm Pacific time, Monday through Friday. Or call us at 1-877-754-6367. or call 1-877-347-2127 from any phone. *All fields required.

How do I change my T-Mobile email address?

Under EMAIL, choose Edit.

1. Choose New email and enter a new email address.
2. Choose Re-enter email and re-enter the new email address.

How do I set up email on my cell phone?

Add a New Email Account

1. Open the Gmail app and navigate to the Settings section.
2. Tap Add account.
3. Tap Personal (IMAP/POP) and then Next.
4. Enter your full email address and tap Next.
5. Choose the type of email account you will be using.
6. Enter the password for your email address and tap Next.

How to contact T Mobile customer service by phone?

Phone: 800-937-8997 – When the phone picks up, say “I don’t have one”. Then press 1. You can also reach out to T-Mobile customer service by email or by chat. Email response times are unknown. If you’re in need of fast customer service from T-mobile, it’s probably best to try by phone.

Can you send an e-mail to a T-Mobile phone?

When sending a message from Gmail to a phone number **********@tmomail.com, the message successfully reaches the phone when that address is entered into the “To” or “Cc” field of the email, but the message is blocked when it is entered into the Bcc field. I tried this on multiple carriers and it seems that T-Mobile is the only one with an issue.

How to get in touch with T Mobile?

General Customer Care & Technical Support. From the T-Mobile app, on a T-Mobile phone. From your T-Mobile phone: 611. Call: 1-800-937-8997. If you are calling about a technical issue with your T-Mobile service, please call from a different phone so that we can troubleshoot with you. International Callers.

How do I add an email to my T-Mobile account?

From the Home screen, select Main Menu. Scroll to and select Email. Read the Data Charges message and select Continue. If necessary, select Add account. Enter your email address. Note: If you did not select ‘Others,’ you only need to enter your user name (the portion of your email address to the left of ‘@’). Scroll down and enter your password.