Automated Phone System:

1. Call 800-321-1080.
2. Select option 1 for Military Retired and Annuitant Pay.
3. Select option 1 “To Use our automated self-service system and reissue a 1099R.”
4. Select option 1 to request a 1099-R 24 hours a day, seven days a week, without waiting to speak to a customer service representative.

How do I get a dfas statement?

The statements will be available by the first of each month and you will be able to access up to 12 months of statements. Please register an email address in your myPay account, so we can send you an email reminder each month when your statement is available.

How do I get old Les from myPay?

Active Navy Service Members: Your last 12 months of LES’s are available on myPay. For copies of an LES greater than one year old, call 888-332-7411 and choose option #2. To send your request via e-mail, please click on the askDFAS icon located in the top right hand corner of the home page.

How do I contact myPay?

For any questions or concerns regarding myPay , call 888-332-7411 (option 5) for a customer service representative.

How do I check my salary?

First, you must access the MyPay website by going to Second, you must have your social security number or your MyPay Login ID. First time users may log in with their social security number and will then be required to create a Login ID.

How do I talk to a human at DFAS?

If you need speak to a customer service representative, please call 800-321-1080 or 216-522-5955 Monday through Friday, from 8 a.m. to 5 p.m. Eastern Time.

When do Va and DFAs make annuitant payments?

DFAS, the VA or the Military How Long Does It Take? Retiree payments will be made as scheduled on April 1, 2021. Annuitant payments will be made as scheduled on April 1, 2021. Tax statements sent through the U.S. Postal Service were mailed no later than Feb 1, 2021.

What kind of tax form do I need for DFAs?

As required by the Internal Revenue Service (IRS), DFAS continues to provide IRS Forms 1095-B or 1095-C via individual myPay accounts. These forms are created for military, retiree and federal civilian employees who receive healthcare insurance coverage through Tricare or Federal Employee Health Benefit programs.

Do you need to call DFAS to tell us you are affected?

You DO NOT need to call DFAS to tell us you are affected by the change in the law. See our full range of FAQs. *Note: the change in the law does NOT affect the amount of DIC you receive from the VA. You should continue to receive your normal DIC amount from the VA.* Check Out Our New Survivor SBP Newsletter – First Issue Now Online!

Where do I Find my DFAs check trace request?

The check trace request must contain your full name, Travel Authorization Number (TANUM), amount of payment, date of the payment, and the Disbursing Office Voucher (DOV) number. The DOV number is located on the Digital Signature screen, in the Remarks section next to the PAID stamp.