If your Direct Express® card is lost or stolen, immediately call the Direct Express® card toll free Customer Service Department number on the back of your card. Replacement card will arrive by standard mail within 7 to 10 days.

How do I get a replacement current card?

To receive your replacement card, you need to make sure your address is current and that your account is in order. You can ask us to send out your replacement card up to 3 months before your current card expires by calling us on 1300 651 089 (8am -8pm, 7 days a week) from anywhere in Australia.

Can the bank give you a replacement card?

Usually nothing, and getting a new one usually is fairly simple. However, bank policies differ and you might have to pay, especially if you want your replacement card in a hurry.

How do I replace my bluebird card?

You can request a replacement card online:

1. Log in to your Bluebird Account.
2. On the Home screen, select your Main Account.
3. Click or tap the gear icon.
4. Select Replace Card.
5. Confirm your address.
6. Select the reason you are requesting a replacement card.
7. Choose your shipping preference.

How long does it take to get a replacement Direct Express card expedited?

Your new or replacement card will be mailed to you via USPS first class mail delivery and will arrive within 7 to 10 days. However, you can pay a $13.50 fee for expedited shipping. The fee will be deducted from your Direct Express debit card.

Does a replacement card have the same number?

A replacement debit card will have the same number if the old card expired or no longer works, but will have a new number or if your old card was lost, stolen or if there’s a situation of identity theft. Essentially, as above, a new number will only be issued if there’s a security risk of you keeping the old one.

How long does it take to get a replacement current card?

Your new card will be sent to your address on file and you’ll receive it in 7-10 business days. There is a $5 fee for each replacement card.

How much does it cost to replace a direct express card?

There are card fees that may apply. Generally, if you call right away to report that your card is lost or stolen, you will not lose funds deducted from your card by an unauthorized user and your Social Security benefits will be protected. A fee of $4.00 will be charged for a replacement of a lost or stolen direct express card after one free.

What to do if your direct express card has expired?

If you are not sure what address they have on file for you, it is a good idea to call customer service and confirm your mailing address so that your replacement card will be mailed to the right place.

Where can I get a replacement American Express card?

When you request a replacement Card at American Express will cancel your lost or stolen Card and you will be sent your replacement Card.

When do credit cards have to be replaced?

Replacing them regularly helps ensure that yours is in working condition. Credit cards generally expire a few years after they’re issued, but that doesn’t mean that the account will close.