You may transfer funds from your Direct Express® card account to a personal U.S. bank account only. You can do so by either calling the Direct Express® card’s Customer Service Department 1 (888) 741-1115, or by visiting their website. Please note that for this service you will owe a fee of $1.50.

Can you link Direct Express to PayPal?

You may try linking your Direct Express debit card on PayPal. If the card linking and verification process goes smoothly, try sending a small amount to a friend’s PayPal account and see if it is working.

How does direct express work for Social Security?

After you sign up for the card, Direct Express ® will notify the Social Security Administration and other federal paying agencies that you have a Direct Express ® debit card account and will provide the agency the information it needs to send your benefit payments to your account.

Where can I use my direct Express debit card?

Make purchases and get cash anywhere Debit MasterCard ® card is accepted. You have requested to receive certain federal government benefits by a Direct Express ® Debit Mastercard ® Card (“Card”) issued by Comerica Bank (“us, we”), rather than receiving a check or direct deposit to your checking or savings account.

Who is the owner of the direct express account?

The account held at Comerica Bank to which your Benefits are electronically transmitted by the Agency and which you access by the use of your Card. You are the owner of the funds in the Card Account. The funds are FDIC insured to the maximum amount permitted by law.

How to contact direct express for customer service?

If you have responded to any communication asking you to provide any card or personal information, please inform Direct Express ® customer service immediately by calling the number on the back of your card. Realize the potential of your Direct Express ® card with 24/7 customer service.