Possession processing includes tangible actions to goods and other physical possessions belonging to the customer. Examples of possession processing include airfreight, lawn mowing, and cleaning services. Examples of information-processing services include insurance, banking, and consulting.

What are the three things that are processed in services?

Here are 2 processes each under service processing types.

• Tangible service processing. 1) Service processing involving people. 2) Service processing involving objects.
• Intangible service processing. 3) Mental stimulus. 4) Information processing.

What are the four categories of service?

Direct, Indirect, Advocacy and Research

• Direct Service is service that direct affects the persons, animals or parks we want to impact.
• Indirect Service might take the form of fundraising or collections.
• Advocacy is when you speak up for or against an issue or solution.

What are the four broad processing categories of services?

1.4 Four broad categories of services

• People processing.
• Possession processing.
• Mental stimulus processing.
• Information processing.

  What are the types of service processes?

  Next, we’ll look at each of the three broad types of service process namely:

  • Line operations.
  • Job shop operations.
  • Intermittent operations.

    What are the categories of service?

    A more general classification of services based on the type of function that is provided through them can be as follows:

    • Business services.
    • Communication services.
    • Construction and related engineering services.
    • Distribution services.
    • Educational services.
    • Environmental services.
    • Financial services.

    What are the types of processes?

    The 5 Main Types of Manufacturing Processes

    • Discrete.
    • Repetitive.
    • Job Shop.
    • Batch Process.
    • Continuous Process.

      What are the characteristics of a service process?

      The most important characteristics of services are:

      • Lack of ownership.
      • Intangibility.
      • Inseparability.
      • Variability.
      • Perishability.
      • User participation.

      How are people processing possession processing mental stimulus?

      Customers come to a retail office 3. Service employees visit customer’s home or workplace 4. Business is conducted at arm’s length through – physical channels (e.g., mail, courier service) – electronic channels (e.g., phone, fax, email, Web site)

      Which is an example of a people processing service?

      People processing involves tangible actions to people’s bodies. Examples of people-processing services include passenger transportation, haircutting, and dental work. Customers need to be physically present throughout service delivery to receive its desired benefits. to people’s bodies.

      Which is an example of tangible service processing?

      Tangible service processing. Which involves physically moving people or objects. Some of the most common types of service processing is the one involve people. Health care, lodging, Passenger transportation, Fitness centres, Haircutting salon are all examples of service processing involving directly the end customer.

      What are the implications of the service process?

      Slide ©2004 by Christopher Lovelock and Jochen Wirtz Services Marketing 5/E 1 – 21 Implications of Service Processes: (3) Evaluating Alternative Delivery Channels For possession-processing, mental-stimulus processing, or information processing services, alternatives include: 1. Customers come to the service factory 2.