What’s most likely happened is that the “auto run” feature has been turned off – either on your system or on that specific drive. That means that by definition nothing happens when you insert a disc.

What TurboTax has a CD but no CD drive?

You can still install TurboTax if you don’t have a built-in or external CD drive. Then, contact us and a Support Representative will push a download into your TurboTax account. Once that’s been done, simply sign in to My Downloads to download your TurboTax software.

How do you fix a CD that is not reading?

If the CD-ROM works in Safe Mode but not in normal Windows, a running program is causing the issue, or the drivers are corrupt. Open Device Manager, highlight and remove the CD-ROM by pressing the delete key. After deleting the CD-ROM, reboot the computer. Windows should then detect the CD-ROM and reinstall it.

How do I fix my CD drive not reading discs?

Method 1: Rollback CD or DVD drive drivers

1. Press Windows Key + R then type devmgmt.
2. Expand DVD/CD-ROM drives then right-click on your CD/DVD drive and select Properties.
3. Switch to driver tab and click Roll Back Driver.
4. Wait for the driver to be rolled back then close Device Manager.
5. Reboot your PC to save changes.

Can you do TurboTax without a CD?

TurboTax Online offers the convenience of preparing and e-filing your tax return from virtually any computer or mobile device with Internet access. There’s no software to install and nothing you’ll need to save on your computer.

How do I download TurboTax 2020 if I bought the CD?

That’s OK — you can download your software directly from TurboTax.

1. Go to InstallTurboTax.com.
2. Set up a TurboTax account if you don’t already have one. If you do, sign in.
3. Enter your license code in the pop up window.
4. Select your operating system, and select Get Download.
5. Download your software and install.