Federal benefits are usually distributed via Direct Express card accounts and most recipients will generally get their stimulus funds in “the same way that they receive their regular benefits,” the IRS said Tuesday.

Why did I receive a Direct Express debit card?

A Direct Express card may have been mailed to you because you do not have a bank account for your monthly benefits to be deposited into. You should call your local Social Security office to find out more details if you have received a Direct Express card.

What bank issues Direct Express debit card?

Comerica Bank
The U.S. Department of the Treasury’s Bureau of the Fiscal Service (Fiscal Service) today announced the selection of Comerica Bank as the financial agent for the Direct Express® prepaid debit card program. The new agreement is for 5 years, beginning in January 2020.

Why can’t I get ahold of Direct Express?

Besides 1-888-741-1115 phone number for Direct Express customer service you can use the 1-866-569-0447 phone number for hearing impaired and 1-765-778-6290 for international collect calls.

How does social security sign you up for direct express?

Ask a lawyer – it’s free! Social Security signs you up for direct express if you answer in the application for benefits that you do not have a bank account. You can receive the direct express card in the mail at any point and it does not mean that you have or have not been approved for benefits.

Do you have to accept a direct Express debit card?

You have requested to receive certain federal government benefits by a Direct Express® Debit Mastercard® Card (“Card”) issued by Comerica Bank (“us, we”), rather than receiving a check or direct deposit to your checking or savings account. You do not have to accept this benefits card.

Where can I get direct express card surcharge free?

The Direct Express card surcharge-free ATM network offers surcharge-free ATM access at approximately 50,000 ATMs throughout the country including Comerica Bank, Charter One, Privileged Status, Alliance One, PNC Bank, MasterCard ATM Alliance, and MoneyPass. To avoid surcharge fees look for ATMs that display these logos:

Is the Social Security Administration using a debit card?

Under this initiative, the Treasury has moved millions of federal benefit payments, including Social Security and Veterans payments, away from paper checks to more cost effective, secure, and convenient electronic options.